beyond the blue logo
peter mayhew teaching students stately home event
teaching door manager
Consultancy Service


The Licensed Retail Sector

The licensed retail sector is sometimes portrayed as an easy and fun way to be successful in business; but there is much more to running an excellent licensed retail operation then meets the eye.

The many thousands of people managing licensed retail operations, throughout the country will agree that it is a hard and exceptionally competitive industry to work in; with long unsociable hours and excessive legislation which needs to be observed. To achieve positive returns on investment and to succeed, it is not enough just to be better than your competition; you have to be the best. Getting customers is hard enough, keeping them is the real sign of success.

Understanding what sets the poor apart from the good and the good apart from the excellent, will help you to make the most of the potential which already exists within your business. Only a small percentage of the 200,000 (including off-licenses) licensed retail outlets is the UK, make it into the category of ‘excellence’; these are the ones which realise the dream of running successful and profitable businesses.

At Beyond The Blue we have over 15 years of experiencing working within the licensed retail sector, it is a sector where customers can be very loyal yet very fickle. Get it wrong and they will avoid you like the plague; get it right and they will visit time and time again and more importantly you will be recommended to friends and colleagues without the need to reinvest in expensive marketing.

The hardest aspect of starting the process of change in any business, is change itself. What to you may seem an insignificant detail, to your customer may be the detail that defines you.

We will help you achieve your goals by focussing on the level of customer service offered in your business and the functionality of your premises. By examining everything from staffing and experience levels, through to the layout of your premises we offer you the advice you need to get the basics right, to allow you to build on the potential of your business and achieve success.

The first step is to understand that licensed retail is one of the most legislated sectors in the UK. Getting the basics right is the first step, making sure you conform to and exceed the basic legislative requirements and Retail Alcohol Responsibly, will give your business the solid grounding to take it forward.

Our consultancy service is equally useful for those people taking over a premises for the first time and for those who are looking to reassess the needs of their outlet. A consultancy project is also an excellent way to reinvigorate an underperforming business to evaluate what managers and employees are currently achieving and to set out new objectives for them.

Beyond The Blue is a fully accredited training provider for the portfolio of BIIAB training programmes including; the National Certificate for Personal Licence Holders (NCPLH); National Certificate for Designated Premises Supervisors (NCDPS); National Certificate for Licensees - Drugs Awareness (NCLDA); Award in Conflict Management (ACM); Professional Bar Persons Qualification (PBQ);, Award in Responsible Alcohol Retailing (ARAR); and the National Certificate for Door Supervisors (NCDS). We use these courses to enhance the knowledge and experience of the employees and managers working for your business.

As consultants we will look at your business with a fresh pair of eyes, what your organisation and your employees may overlook through familiarity, we pick up on and resolve by putting the appropriate systems in place for you. We will build on the good we find in people and systems and develop the inherent strengths we find already in your organisation. We study the customers view and the view of the employees and management and we use our considerable experience in the sector to point you in the direction that will see you succeed.

We know that we can make a positive contribution to your business, but we also believe strongly that we are only the catalyst and that the real change comes from motivating you and your employees to set and achieve targets for yourselves.

Further useful information in this section of our website includes:

For more details on our consultancy service, please call us on 0845 602 55 95 or Contact Us and we will be delighted to discuss how our services can provide solutions for your business.

 

We provide a number of different training solutions to help our clients meet their statutory requirements within the Licensed Retail Sector and to ensure the continued professional development of their employees. These include;

*For more details on these courses please Contact Us

Our long association with the Universities and Students' Unions allows us to provide consultancy specifically for this unique sector. This includes:

Please also visit our National Press Archive and MD Blog for relevant industry news, our comment and advice or join us on our Facebook Page and our Facebook Group.

Other useful pages in this section of our website include:

• Consultancy Service (Home Page) • Workplace Violence Consultancy • Security Industry Consultancy • Licensed Retail Sector Consultancy • Event Management Consultancy • Event Security Consultancy • Event Licensed Bars Consultancy • Fire Safety Consultancy • Fire Risk Assessment •
specialists in training, consultancy and event management
 


copyright Beyond The Blue 2008 I designed and managed by southbank 2008
BIIAB logoChristina Noble Children's Foundation logo SIA logo Safe Gap Year logo click to contact us click to book click to see latest news click for more information click for testimonials click for promotions