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How Learners Rate Beyond the Blue Training

After every course we ask learners to complete a short feedback form; we always ask for honest comments, good and bad.

 

This feedback allows us to assess ourselves and act in order to improve; we understand that our service levels are a reflection of what our clients think, not what we think.

 

 

Our feedback forms are broken into two sections; scores and comments. The following is a summary of all scores, across all courses, given to us in 2010:

 

 

Scores

 

(1 = Very Poor / 5 = Excellent):

 

‘Course Content’ – 98.3% scored us either 5 (76.9%) or 4 (21.4%)

 

‘Trainers Knowledge & Performance’ – 99.7% scored us either 5 (88.3%) or 4 (11.4%)

 

‘Presentation of Information’ – 98.0% scored us either 5 (78.8%) or 4 (19.2%)

 

‘Accomplished Learning Objectives’ – 98.0% scored us either 5 (68.1%) or 4 (29.9%)

 

‘Overall Courses Satisfaction’ – 98.9% scored us either 5 (77.9%) or 4 (21.0%)

 

 

 

Comments

 

The following is a selection of comments received from learners attending our recent courses: 

 

 

National Certificate for Personal Licence Holders / NCPLH Course - view course details >>

 

  • ‘Fantastic course, well planned and informative’ – Jenny Stokes
  • ‘Very clear, concise and knowledgeable presentation which was easy to follow in a relaxed atmosphere. Very impressive’ – Andy Scott
  • ‘Trainer was very professional and friendly’ – Alexandre Callaud - Swissotel
  • ‘Excellent. Peter goes beyond that required. Thank you. – Christian Staunskjaer
  • ‘Peter was the most organised trainer I have ever experienced on a course. Great visual aids.’ – Todd Roberts, Bromley Mytime
  • ‘All elements of the course were explained clearly and effectively, time went quickly, learning was swift. Thank you.’ – Amy Knowles – Lavender Park Golf Centre
  • ‘Very good course, well targeted and nice to be in a small group. I would definitely send my staff and recommend to others.’ – Daniel Land
  • ‘Excellent handouts and briefing packs with examples. Highly recommendable.’ – Anita Curran
  • I thought it was extremely well run, very informative in a very comfortable and easily digested way. Vey professional.’ – Graham Cunningham
  • ‘Excellent day course. Enrolled out of necessity but thoroughly enjoyed the day, finding it both informative as well as instructive.’ – Neville Green
  • ‘The course was very well structured, very straightforward, focussing on the key points and not wasting time on marginal subjects.’ – Federico Solli – Black & Blue
  • ‘Extremely good course, well documented, well presented, really liked the examples used in order to understand certain points.’ – Mila Esteban

                                                                                                              

Conflict Management & Resolution Course - view course details >>

  • ‘Very clear and informative trainer. Pitched at a good level. Excellent reinforcement as well as new information and advice’ – Hampshire Country Council
  • ‘The trainers knowledge and performance was excellent’ – Steven Pretty
  • ‘I will recommend Beyond the Blue to people I know’ – Adil Murati
  • 'I really liked the interactive activities, they really got the message across' – Vanessa Murray
  • ‘Very good course, experienced knowledge of security issues.’ – Builders Depot
  • ‘The course was very helpful for our interaction with customers and in dealing with any aggressive customers’ – Craig Toms

 

Personal Safety for Lone Workers Course - view course details >>

  • ‘Very well put across and an enjoyable day’ – Dom Godfrey
  • ‘Thoroughly enjoyable and educational’ – Will Barrowclough
  • 'Made me feel more comfortable and confident in my job as a lone driver' – Students’ Union Royal Holloway
  • ‘Brilliant teaching style. Really easy to learn from’ – Sarah Bartlett
  • ‘Very good course and instructors, good interaction and a very enjoyable day.’ – Jake Howard

 

BIIAB Award in Responsible Alcohol Retailing - view course details >>

  • 'Peter was extremely knowledgeable and a very good teacher.' – Russell Roberts
  • ‘The trainer was a great course administrator, he spoke clearly, was patient and knowledgeable.’ – Norfolk Plaza Hotel

 

First Aid for Appointed Persons - view course details >>

  • ‘The course was informative in all aspects’ – Gregory Nutter

 

 

Additional Information

 

For more reasons why you should choose Beyond the Blue as your training or consultancy service provider please visit:

 

 

Further information about all our training courses & consultancy services is available on this website:

 

 

For further details please Contact Us or call us on 01784 434 392 / 0845 602 55 95 to speak with one of our consultants.

 

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