Corporate Clients
At Beyond The Blue our goal is to provide excellence in customer service and to develop long term relationships with our clients.
Although we regularly deliver one-off training based on our existing training programmes, we always seek to develop longer term strategies with our clients. With our consultants and trainers coming from a variety of backgrounds, we pride ourselves on the ability to meet and exceed our clients high expectations in all the sectors in which we specialise.
In order to achieve these goals, we always take the opportunity to learn about our clients business. This often takes the form of us performing a Training Needs Analysis (pdf document) prior to developing services or training so that we always meet our clients requirements. When providing training this strategy enables us to be substantially more effective than our competitors and ensures that training programmes and instructors are more effective in dealing with real issues, that candidates understand and can relate to.
We encourage the use of our clients own facilities for training, as this allows them to both make cost savings and to cause as little disruption to their workforce as necessary. Our message is stay where you are, we’ll come to you; wherever you are in the UK or internationally. Providing you have suitable facilities, we will seek approval from awarding bodies (where required) to accredit your facility for training and examinations at no additional cost.
All our courses are certificated. Where we run courses exclusively for corporate clients we provide candidates with the original certificate(s) and the employer with a complete training record for their files. This can include;
- A copy of each candidate’s certificate(s)
- Each candidate’s signed 'Training Record Sheet' (original copy) - this is a document candidates sign to confirm they have attended the training and the subjects covered. Having a signed 'paper-trail' provides employers with a stronger due diligence defence.
- A copy of the 'BIIAB Examination Results' summary
- The 'Training Feedback Summary Form' - this is an unedited summary of all the feedback forms received from candidates. Clients can request copies of all the individual feedback forms.
- An example of the 'Course Hand-Out Folder' – This contains a copy of all the hand-outs candidates were provided with on the day of the course.
We work with corporate clients and organisations from many different sectors including; Hotels, Bars, Pubs, Nightclubs, 'Pub Chains', Retail chains, Individual retail outlets, Event companies, Financial Services companies, Cinemas, Theatres, Off-licenses, Universities, Students' Unions, Local authorities, Licensing authorities, Councils, Restaurants, Health care, Education, Transport, Emergency services, Security industry and more; we believe that our services would be of great benefit to many other sectors.
Our training courses provide clients with solutions for Workplace Violence through Conflict Management and help our clients meet their statutory requirements in the Licensed Retail Sector and the Security Industry. These include:
- Conflict Management and Resolution (CMR)
- Physical Intervention (PI)
- Personal Safety (PS)
- Award in Conflict Management (ACM)
- National Certificate for Personal Licence Holders (NCPLH)
- Award in Responsible Alcohol Retailing (ARAR)
- National Certificate for Licensees - Drugs Awareness (NCLDA)
- National Certificate for Designated Premises Supervisors (NCDPS)
- Award in Customer Service Excellence – Licensed Premises* (ACSE-LP)
- Professional Barpersons Qualification (PBQ)
- Certificate in Alcohol Awareness* (CAA)
- Award in Assessment of Licensed Premises – Social Responsibility* (AALP-SR)
- In-House Licensed Retail Sector Induction* (IHLRSI)
- National Certificate for Door Supervisors (NCDS)
- In-House Security Induction (IHSI)
- Drug Awareness* (DA)
- Fire Safety (FS)
- First Aid (FA)
*For more details on these courses please Contact Us
For more details on our Course Dates and Fees please visit the Bookings & Fees section of our website, Contact Us or call us on 0845 602 55 95 to book your place.
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Other useful pages in this section of our website include:
• Welcome (Home Page) • Company Profile • Why Choose Us? • Our Services • Our People • Testimonials • Policies & Procedures •
