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Testimonials

Beyond the Blue’s Event Management team is well organised and very professional from start to finish.

Nothing is left …(more)

— Altitude Events

Why Choose Beyond the Blue as Provider of Training & Consultancy?

At Beyond the Blue Training & Consultancy we are dedicated to delivering ‘excellence in customer service’.

BIIAB Our focus is on the quality of the training and consultancy we deliver. This is reflected in our ‘BIIAB Grade 1 Approved Training Provider’ status; the BIIAB describe grade 1 as ‘demonstrating outstanding quality procedures’

We take the same proactive approach in all our training; a good case study which demonstrates this is our approach to the Award for Personal Licence Holders Course / APLH Course. Many training companies concentrate on teaching learners to pass the exam, we call this ‘tick the box training’; it does little to teach the learner how to be a responsible personal licence holder.

Tick the box training places learners at ‘greater risk’ by providing them with unmerited confidence. In the case of personal licence training, when something does go wrong they cannot claim ‘ignorance’ and can thus face the significant penalties which can be imposed; under the Licensing Act 2003, its subsequent amendments and other related legislation.

Our focus is on delivering effective training which allows learners to be more proactively within their workplace and to really understand their responsibilities within their own role. A consequence of our approach is that 97.5% of learners attending our training courses which have an associated exam, pass their exam at the first attempt; additionally they bring added value back into the business following the training.

Beyond the Blue’s BIIAB Exam Pass Rates

We pride ourselves on our effective professional approach and our high success rate with learners choosing us as their training provider.

2009 Pass Rate– 97.4%

2010 Pass Rate – 97.8%

2011 Pass Rate – 98.3%

These pass rates incorporate all the BIIAB examinations taken by learners after receiving their training from Beyond the Blue.

Training Feedback

After every course we ask learners to complete a short feedback form; we always ask for honest comments, good and bad.

Across all courses we delivered in 2010 over 98% scored us as either a 4 or 5 (1 = Very Poor / 5 = Excellent) in the core areas of ‘Course Content’, ‘Trainers Knowledge & Performance’, ‘Presentation of Information’, ‘Accomplished Learning Objectives’, ‘Overall Courses Satisfaction’.

We also receive very positive comments in relation to the standard of our training and the trainers who deliver it.

For a more detailed breakdown of the scores we received last year and an extensive selection of the comments learners left us, please visit the How Learners Rate Beyond the Blue Training page of our website.

Our Clients

We work with work with a very wide variety of clients and treat each with the same respect and commitment as the next.

Whether we are working with the MD of a large multinational hotel chain or an individual from a small retail convenience store, we are committed to providing both with the same level of professional care and high quality of services.

Our Clients include some of the UK’s most well known organisations, local authorities, individual business owners, new start-ups, private and public sector bodies.

For further details on the wide variety of organisations we count amongst our clients, please visit the Our Clients page of our website.

Our Trainers / Tutors

All our trainers and consultants are highly experienced professionals in their field.

We only employ industry professionals and experienced trainers to deliver our courses and provide client services. Their objective is to provide clients with the skills and knowledge to succeed in their workplace.

The experience of our trainers brings the subject they are teaching to life. Our training is based on a variety of training methods and includes open learning, classroom based learning, scenario based learning, group work and interactive discussion; this approach allows us to meet the preferred learning styles of all learners.

For more details about our trainers and consultants please visit the Our People Page.

Our courses are tailored to meet the specific needs each individual client, allowing us to make the information relevant to the learners attending.

Our Fees

We believe in complete transparency in the fees we charge. Our course fees are fully inclusive of all handbooks, tuition, course handouts, examinations and certification associated with the course. We do not advertise one price and then add ‘extras’ at each step of the booking process.

All the materials we provide are the original and authentic copies. For example BIIAB handbooks / workbooks we supply are new copies, yours to keep and use for future reference.

Our Commitment To You

We will not cancel a course because it doesn’t suit us or because it is not ‘financially viable…’

Where we advertise an ‘open’ course, as soon as one learner is booked onto an advertised date, we are committed to providing that service. It is our responsibility to make sure that we attract enough learners, so even if only one or two learners register for a course, we remain committed to delivering the course.

Since the beginning of 2007 we have not cancelled a single course; we intend to keep this record intact for many years to come.

We publish our Booking and Cancellation Terms and Conditions openly on our website.

Supporting All Our Clients

We are always happy to provide our clients with support, advice and further information on any of the subjects we specialise in; even after they have completed their training or consultancy project.

We always offer our honest professional opinion based on our years of experience and close contacts with various industry bodies, local authorities and private sector specialists.

Additional Information

For more reasons why you should choose Beyond the Blue as your training or consultancy service provider please visit:

Further information about all our training courses & consultancy services is available on this website: