In-House Security Induction Course Overview
Businesses, organisations, venues and premises vary considerably in their requirements and management systems. The demographics of different locations require a different approach to the level of security employed and factors such as size of the premises, experience of the employees, opening times, the function of the premises and the entertainment provided, necessitates different levels of training.
We strongly endorse the Security Industry Authority (SIA) recommendation that in addition to the statutory training requirements, employers should up-skill their security and door supervisor teams and provide continued professional development and premises specific training to enable them work more effectively.
Our In-House Security Induction course is ideal for employers who run in-house security teams rather than contracting-out. There are a number of advantages to this approach, employers can attract more qualified / experienced candidates through longer term contracts and higher direct pay rates, while for the employer there are undoubtedly cost savings to be made in cutting out the middle-man.
In addition to these cost benefits, the continuity gained by having the same employees working regularly, will result in better service being offered to your customers and therefore more customer loyalty.
Employers working in the hospitality and entertainment industry know the value their 'image' has in creating a successful business. The first impression of your ‘brand’ occurs when people arrive at your door; having a team who act professionally and consistently will deliver the excellence in service standards which your business demands.
There is a common misconception that contracting-out security requirements relieves employers of responsibility. This is fundamentally untrue and a test case in 2006 (see 'Nightclub owner liable for contract bouncer') concluded that premises owners were legally liable for the actions of their door supervisors both employed directly and contracted-in. Employing your own door supervisors and security officers allows you to scrutinise the quality of their training and exert greater control over their actions.
Our In-House Security Induction course is also suitable for premises currently running under a club premises certificate who are taking advantage of the exemption which allows them to employ un-licensed security staff. This 'loophole' does not exempt them from providing effective fit-for-purpose training.
Our In-House Security Industry training is designed to meet the needs of your business; it is not a generic programme that we pass from one client to the next. We perform a Training Needs Analysis for each new client before we put the learning programme together.
Many of our clients not only put their security team, door supervisors and managers through the course, but also encourage their bar supervisors and other front-line staff to attend; this enables employees across the organisation to be familiar with the in-house security procedures.
All our courses are interactive and we encourage all candidates to play an active part in the discussions, exercises and scenarios, in order to maximise the learning outcomes.
The objective of our course is to provide candidates with the skills and techniques to allow them to perform effectively in their role and represent your business / organisation in professional manner.
We have made a typical example of one of our ‘In-House Security Induction Learning Programme' available for you to download as a pdf.
For answers to the most frequently asked questions regarding our In-House Security Induction course please visit In-House Security Induction - FAQs.